Professional Development > Conferences and Workshops

Conferences and Workshops
(Click here for the 2019-2020 Professional Development Series PDF)


Designing User Experience for Admissions & All Who Hire
Carla Silver

Thursday, October 20, 2016 9:30 am - Friday, October 21, 2016 3:00 pm

ISACS Classroom
Chicago, IL

Registration Update
As of 10/18, Day Two, Friday, October 21 workshop has two spots available. Space is still available for Day One, Thursday, October 20. Register today if you plan to attend. Please call the ISACS office if you have any questions.

Spend two days disrupting, flipping, and reimagining with Leadership+Design. Schools make plenty of assumptions about the way we build our communities of students, families, faculty and staff. Our process for recruiting and hiring adult professional staff and our student admissions processes rely on assumptions that may or may no longer be valid, relevant, effective or human-centered. Over two days, participants in one or both of these experiential, hands-on workshops will have the opportunity to question the status quo of admissions and hiring and playfully reimagine the way schools can meet emerging needs and utilize new levers and resources. Pre-work may be suggested for this workshop. ISACS will provide pre-work details as the workshop approaches.


  • Day One: "Using Human-Centered Design to Create a 21st Century Hiring Process" with Carla Silver, Thursday, October 20, 2016, Time: 9:30 am - 3:00 pm
  • Day Two: "Using Human-Centered Design to Redesign the Admissions Experience" with Carla Silver, Friday, October 21, 2016, Time: 9:30 am - 3:00 pm

Day One: Thursday, October 20

If your school is strategically committed to developing culture of collaboration, creativity and leadership in your adult professional community, you need hiring processes that align with your goals.  How do you create compelling job descriptions and hiring processes that attract the right candidates and can also assess them for the new skills you seek? Break up the parts of your hiring process that aren’t working, are inefficient or are obstacles to the strategic direction of your school.

This workshop is for anyone who hires including: heads of school, assistant/associate heads, division heads, department chairs, deans of faculty and other administrators.

Day Two: Friday, October 21

Unlock your creative superpowers and your inner experience designer during this day-long workshop that will allow your school to redesign the admissions process. Design a human-centered admissions process that seeks to understand and meet the needs of parents and students and engage them from the first touch to the day they join your community.  Learn user experience (UX) design tactics, habits and mindsets that will allow you to create an extraordinary and distinctive admissions journey for your prospective families.

This workshop is for: admissions directors and admissions staff, heads of school, associate/assistant heads, division heads and department chairs.

Carla Silver
(@Carla_R_Silver) is the executive director and co-founder of Leadership + Design.  She is an experienced independent school educator, school administrator, and experience designer. She holds a BA in English from Emory University and a MA in Nonprofit Management and Leadership from The University of San Diego. Silver partners with schools on strategic design and enhancing the work of leadership teams and boards, and she designs experiential learning experiences for leaders in schools at all points in their careers.  She also leads workshops for faculty, administrative teams and boards on design thinking, collaboration and group life, and leadership development. She has presented regularly at the NAIS annual conference as well as other regional and local seminars, workshops and conferences. She currently serves on the boards of Breakthrough Silicon Valley and the San Francisco School. As a lifelong learner, Silver has recently pursued her interests in design thinking, creativity, improvisation and education innovation.

Location of Workshops
The workshops will take place at the ISACS classroom at 55 West Wacker Drive, Suite 702, Chicago, IL. 

Directions, Parking & Public Transportation
The location is located in the heart of Chicago, with easy access to public transportation.

Click here for directions to the ISACS classroom including driving, parking and public transportation directions. Parking is available at several area garages. To secure discounted rates prior to your arrival in Chicago, visit If possible, we suggest taking public transportation.

Air Travel
Both Midway and O'Hare airports are easily accessible to the ISACS classroom. Fly into Midway (on Southwest Airlines) or into O'Hare and take the "L" (Chicago's public transportation) and be at the ISACS classroom in less than an hour.  

‚ÄčGO Airport Express (Share-a-Ride) Shuttle Service
ISACS has negotiated a special rate with GO Airport Express for ISACS members – 15% off standard rates. Reservations MUST be made in advance and online to receive the discounted rate. The standard rate per person to/from O’Hare is approximately $28 one-way; $49 round-trip. The standard rate per person to/from Midway is approximately $24 one-way; $40 round-trip. To receive the 15% discount off the standard rates, please click here for the Go Airport Express website to make a reservation in advance. A credit card is required and charged at the time of reservation. Airport walk-ups are not eligible for the discounted rate, standard rates apply. Parties of two more reserving at the same time receive a discount. Please visit their website for more information.  

Hotel Accommodations
The ISACS Professional Development team has partnered with many incredible Chicago hotels. The hotels are within walking distance of the ISACS classroom and as a member of ISACS you have access to the discounted rates all year long for your professional and personal travel. Click here to find out how to make a reservation at any of the hotels and select the option that meets your travel needs.

If you have any issues when booking a room, please contact the ISACS office at 312-750-1190. 

Registration Fee
During the registration process, please select the day(s) you plan to attend.

Two-day Fee

  • $350 member fee
  • $450 non-member fee 
  • Group discounts are available for two-day registrants from the same school - the first person pays the full two-day fee, each additional registrant receives a $25 discount
  • Workshop includes coffee/tea, light breakfast, lunch and refreshments on Thursday and Friday
  • Register early as we anticipate this workshop will reach capacity
  • Please review the Registration Confirmation information below

One-day Fee

  • $190 member fee
  • $240 non-member fee 
  • There is no group discount available for one-day registrants
  • One-day workshop includes coffee/tea, light breakfast, lunch and refreshments
  • Register early as we anticipate these workshops will reach capacity
  • Please review the Registration Confirmation information below

Registration Confirmation Communications from ISACS
Once registration for the workshop has been completed the following communications will be sent from ISACS:

  • Once registration is complete, an email will automatically be sent to the contact person on the registration confirming that registration has been completed.
  • Approximately three weeks prior to the workshop, ISACS will send a confirmation email to the registrant with details for the workshop.
  • Approximately one week prior to the workshop, ISACS will send a final confirmation email to the registrant with details for the workshop.

If you do not receive these emails prior to arriving at a workshop, please call the ISACS office at 312-750-1190. It is possible your email address was entered incorrectly OR your registration was not completed.

Cancellation Policy
Cancellations must be received in writing to ISACS by emailing 10 business days prior to the event to receive a 50% refund. Cancellations received within 10 days of the event will not receive a refund. Registration may be transferred to another member from the same school. ISACS reserves the right to cancel the workshop for insufficient enrollment. In this case, participants will be notified and given a full refund. 

Questions? Please call 312-750-1190.

Member Cost: $350     Non-member Cost: $450


55 West Wacker, Suite 701 · Chicago, IL 60601 · Telephone (312) 750-1190 · Fax (312) 750-1193
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